Daw-Systems

Privacy Policy – mB2B Mobilna Sprzedaż

About the Organizations

Daw-Systems

Daw-Systems is the developer and technical provider of the mB2B application. Daw-Systems is responsible for the development, maintenance and technical support of the application and its supporting infrastructure.

"DAW - SYSTEMS" Spółka z ograniczoną odpowiedzialnością
Zamiejska 7
62-200 Gniezno, Poland
NIP: 7842258955
REGON: 634574612
KRS: 0000198553

PHUP Gniezno

PHUP Gniezno is the organization for which the mB2B application is operated. The application supports PHUP Gniezno's business processes, including cooperation with customers and sales representatives, order collection and order processing.

PHUP Gniezno Szeszycki Sp. K.
ul. Orcholska 41
62-200 Gniezno, Poland
NIP: 7842403647
KRS: 0000300468

1. Introduction

The mB2B Mobilna Sprzedaż application is a business application developed and maintained by Daw-Systems for users cooperating with PHUP Gniezno.

The application enables authorized users, including customers and contractors, to browse products, access information related to their company and place orders with PHUP Gniezno.

This Privacy Policy explains what personal data may be processed when using the application, why such data is processed, and what rights users have in relation to their personal data.

2. Data Controller and Application Provider

The mB2B Mobilna Sprzedaż application is developed and technically maintained by:

Daw-Systems
E-mail: navi@daw-systems.pl

The application's business infrastructure and business data are hosted for PHUP Gniezno, which receives and processes orders submitted through the application.

Depending on the nature of the data and the relationship with the user, PHUP Gniezno may act as the data controller, while Daw-Systems may process personal data on its behalf as a service and technology provider.

Questions concerning the processing of personal data may be directed to the contact details provided by the organization through which the user has obtained access to the application or to Daw-Systems at the e-mail address above.

3. Information We Process

User account information

In order to identify users and provide access to the application, the following information may be processed:

  • first name and last name;
  • e-mail address;
  • user identifier;
  • telephone number;
  • Tax Identification Number (NIP) of the company associated with the account;
  • information identifying the company represented by the user.

These data are used to authenticate users, associate them with the appropriate company and provide access to functions and information available to that company.

Contractor and company information

The application provides access to business information concerning contractors and companies.

Access to this information is restricted according to the user's account and permissions. A customer using mB2B Mobilna Sprzedaż has access only to information associated with their company and their authorized business relationship with PHUP Gniezno.

Depending on the information stored in the business systems, contractor information may contain personal data, such as names, business addresses, telephone numbers or e-mail addresses.

Orders and commercial information

The primary purpose of the application is to enable users to submit orders to PHUP Gniezno.

For this purpose, the application processes information including:

  • ordered products and quantities;
  • prices and applicable commercial conditions;
  • customer or contractor information;
  • information necessary to identify the ordering company;
  • order details and order history;
  • other information necessary to process and fulfil an order.

Order information is transmitted to the infrastructure used by PHUP Gniezno for further processing and fulfilment.

4. Location Data

mB2B Mobilna Sprzedaż does not collect or track the user's GPS location.

The application does not use background location tracking and does not create a history of the user's movements.

5. Photos and Files

mB2B Mobilna Sprzedaż does not require access to the user's photos or files for its standard functionality and does not use the device camera to collect photographs.

6. Contacts and Phone Data

The application does not access the user's contact list, SMS messages or call history.

7. Push Notifications

The application uses Firebase Cloud Messaging (FCM), a service provided by Google, to deliver push notifications.

For push notifications to function, technical identifiers associated with the application installation and device may be processed by Firebase.

Push notifications may be used to provide information related to the operation of the application, orders or other relevant business events.

8. Crash Reporting and Technical Data

The application uses Firebase Crashlytics, a service provided by Google, to identify and diagnose application crashes and technical problems.

When an application error occurs, technical information may be collected, including:

  • application installation identifiers;
  • information about the application version;
  • device model and technical characteristics;
  • operating system name and version;
  • date and time of the error;
  • crash stack traces and diagnostic information;
  • other technical information necessary to identify and resolve the problem.

This information is used for application maintenance, troubleshooting, security and improving the stability of the Service.

9. Third-Party Services

The application uses services provided by Google, including:

  • Firebase Cloud Messaging – for delivering push notifications;
  • Firebase Crashlytics – for application crash reporting and diagnostics.

These services may process technical information on infrastructure operated by Google and its service providers.

Google provides additional information about data processing and security in Firebase in its Firebase privacy and security documentation.

10. Purposes of Processing

Personal data processed through the application may be used for the following purposes:

  • providing access to the application;
  • authenticating and identifying authorized users;
  • associating users with the appropriate company;
  • displaying information relevant to the user's company;
  • creating, transmitting and processing orders;
  • maintaining order history and business records;
  • delivering push notifications;
  • maintaining the security and reliability of the application;
  • diagnosing errors and technical problems;
  • fulfilling legal and contractual obligations.

11. Legal Basis for Processing

Depending on the type of information and the relationship between the user, their company and PHUP Gniezno, personal data may be processed where necessary:

  • for the performance of a contract or in order to take steps related to a contract;
  • for compliance with legal obligations;
  • for legitimate interests, including providing, securing, maintaining and improving the application and related business services;
  • on the basis of consent, where consent is required by applicable law.

The specific legal basis applicable to business and customer data is determined by the relevant data controller.

12. Data Recipients

Personal data may be accessible to:

  • PHUP Gniezno, as the organization operating the business processes supported by the application;
  • Daw-Systems, where necessary to provide, maintain, secure and support the application and its infrastructure;
  • Google and its service providers in connection with Firebase Cloud Messaging and Firebase Crashlytics;
  • other entities where access is required by law or necessary for the provision of the Service.

Personal data is not sold to third parties.

13. Data Retention

Personal data is retained only for as long as necessary for the purposes for which it is processed, including the operation of user accounts, processing and documenting orders, fulfilling contractual obligations and complying with applicable legal requirements.

The retention period for particular business records may depend on the type of record and applicable legal or accounting requirements.

Technical information processed by third-party services may be subject to retention periods defined by those service providers.

14. International Data Processing

Some third-party service providers, including Google services used by Firebase, operate global infrastructure. As a result, certain technical data may be processed outside the European Economic Area.

Where required, appropriate safeguards for international transfers of personal data are applied in accordance with applicable data protection law.

15. Security

Appropriate technical and organizational measures are used to protect personal data against unauthorized access, loss, alteration, disclosure or destruction.

However, no electronic transmission or storage method can guarantee absolute security.

16. User Rights

Where the General Data Protection Regulation (GDPR) applies, users may have the right to:

  • access their personal data;
  • rectify inaccurate or incomplete data;
  • request erasure of personal data;
  • request restriction of processing;
  • object to certain processing;
  • receive personal data in a portable format where applicable;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with the competent data protection supervisory authority.

The availability of individual rights depends on the legal basis and circumstances of the processing.

Requests concerning personal data should normally be directed to the organization acting as the data controller for the relevant information.

17. Children's Privacy

mB2B Mobilna Sprzedaż is a business application intended for authorized users acting in connection with business activities.

The application is not intended for children.

18. Changes to This Privacy Policy

This Privacy Policy may be updated when the functionality of the application, applicable law or the manner in which personal data is processed changes.

The current version of the Privacy Policy will be made available through the application or on the website where the Privacy Policy is published.

19. Contact

For questions concerning the application or this Privacy Policy, please contact:

Daw-Systems
E-mail: navi@daw-systems.pl

For requests concerning personal data controlled by PHUP Gniezno, users may also contact PHUP Gniezno using the contact details provided by that organization.