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Daw-Systems

Privacy Policy – mB2B Mobilny Przedstawiciel

About the Organizations

Daw-Systems

Daw-Systems is the developer and technical provider of the mB2B application. Daw-Systems is responsible for the development, maintenance and technical support of the application and its supporting infrastructure.

"DAW - SYSTEMS" Spółka z ograniczoną odpowiedzialnością
Zamiejska 7
62-200 Gniezno, Poland
NIP: 7842258955
REGON: 634574612
KRS: 0000198553

PHUP Gniezno

PHUP Gniezno is the organization for which the mB2B application is operated. The application supports PHUP Gniezno's business processes, including cooperation with customers and sales representatives, order collection and order processing.

PHUP Gniezno Szeszycki Sp. K.
ul. Orcholska 41
62-200 Gniezno, Poland
NIP: 7842403647
KRS: 0000300468

1. Introduction

The mB2B Mobilny Przedstawiciel application is a business application developed and maintained by Daw-Systems for users cooperating with PHUP Gniezno.

The application supports sales representatives in performing their business activities, including managing contractors, recording visits, creating orders, making notes and attaching files related to their work.

This Privacy Policy explains what personal data may be processed when using the application, why such data is processed, and what rights users have in relation to their personal data.

2. Data Controller and Application Provider

The mB2B Mobilny Przedstawiciel application is developed and technically maintained by:

Daw-Systems
E-mail: navi@daw-systems.pl

The application's business infrastructure and business data are hosted for PHUP Gniezno, which uses the application as part of its business operations.

Depending on the nature of the data and the relationship with the user, PHUP Gniezno may act as the data controller, while Daw-Systems may process personal data on its behalf as a technology and service provider.

Questions concerning the processing of personal data may be directed to the organization through which the user has obtained access to the application or to Daw-Systems using the contact details provided below.

3. Information We Process

User account information

In order to identify users and provide access to the application, the following information may be processed:

  • first name and last name;
  • e-mail address;
  • user identifier;
  • telephone number;
  • Tax Identification Number (NIP) of the company associated with the account;
  • information identifying the company or organization associated with the user.

These data are used to authenticate the user, determine their permissions and provide access to appropriate application functions and business information.

Contractor information

Sales representatives may have access to information about contractors associated with their business activities and assigned area of responsibility.

Depending on the information stored in the business systems, this may include:

  • company name;
  • Tax Identification Number (NIP);
  • business and delivery addresses;
  • names of contact persons;
  • telephone numbers;
  • e-mail addresses;
  • commercial information;
  • information related to orders and cooperation with the contractor.

Access to contractor information is restricted according to the user's account, permissions and assigned responsibilities.

Orders and commercial information

The application enables sales representatives to create and submit orders from contractors to PHUP Gniezno.

For this purpose, information processed by the application may include:

  • contractor information;
  • ordered products and quantities;
  • prices;
  • discounts and other commercial conditions;
  • delivery information;
  • information identifying the sales representative;
  • order details and order history;
  • other information necessary to create, process and fulfil an order.

Order information is transmitted to the infrastructure used by PHUP Gniezno for further processing and fulfilment.

4. Location Data

mB2B Mobilny Przedstawiciel may process the device's location in connection with the sales representative's business activities.

Location information may be used in connection with:

  • recording visits to contractors;
  • determining the location at which a business activity or visit takes place;
  • supporting functions related to the work of a sales representative;
  • documenting activities performed as part of assigned business duties.

Location data is processed only for purposes connected with the functionality of the application and the business activities supported by it.

Access to location information depends on permissions granted to the application on the user's device. Location permissions can be managed through the operating system settings.

5. Visits and Activities

The application may record information concerning visits and activities performed by sales representatives.

Such information may include:

  • the contractor associated with the visit;
  • date and time of the visit;
  • information about the sales representative performing the visit;
  • location associated with the visit;
  • notes concerning the visit;
  • activities performed during or in connection with the visit;
  • attachments associated with the visit or activity.

This information is used to support and document the sales representative's business activities.

6. Photos and Camera Access

The application allows sales representatives to take photographs and attach them to notes or other business records.

Camera access is used when the user chooses to take a photograph using the application.

Photographs submitted through the application are transmitted to the infrastructure used by PHUP Gniezno and become part of the relevant business record or note.

Users should only submit photographs that are relevant to their business activities and that they are authorized to process and share.

7. Files and Attachments

The application allows users to select and upload files as attachments to notes or other business records.

Access to files is used to allow the user to select an attachment.

Files selected by the user are transmitted to the infrastructure used by PHUP Gniezno and associated with the relevant note, visit or other business record.

The application does not use access to files for purposes unrelated to functions initiated by the user.

8. Contacts and Phone Data

The application does not access the user's personal contact list, SMS messages or call history.

Contractor contact information displayed in the application originates from the business systems used by PHUP Gniezno and is not obtained from the user's personal address book.

9. Push Notifications

The application uses Firebase Cloud Messaging (FCM), a service provided by Google, to deliver push notifications.

For push notifications to function, technical identifiers associated with the application installation and device may be processed by Firebase.

Push notifications may contain or relate to information concerning orders, assigned activities, application events or other information relevant to the user's business activities.

10. Crash Reporting and Technical Data

The application uses Firebase Crashlytics, a service provided by Google, to detect, analyze and resolve application crashes and technical problems.

When an application error occurs, technical information may be collected, including:

  • application installation identifiers;
  • application version;
  • device model and technical characteristics;
  • operating system name and version;
  • date and time of the error;
  • crash stack traces;
  • diagnostic and technical information related to the error.

This information is used for application maintenance, troubleshooting, security and improving the stability and reliability of the application.

11. Third-Party Services

The application uses services provided by Google, including:

  • Firebase Cloud Messaging – for delivering push notifications;
  • Firebase Crashlytics – for application crash reporting and diagnostics.

These services may process technical information using infrastructure operated by Google and its service providers.

Google provides additional information concerning data processing and security in its Firebase privacy and security documentation.

12. Purposes of Processing

Personal data processed through mB2B Mobilny Przedstawiciel may be used for the following purposes:

  • providing access to the application;
  • authenticating and identifying authorized users;
  • managing user permissions;
  • providing sales representatives with access to assigned contractors;
  • supporting and documenting visits to contractors;
  • processing location information associated with business activities;
  • creating and maintaining notes and attachments;
  • creating, transmitting and processing orders;
  • maintaining order and activity history;
  • delivering push notifications;
  • maintaining the security and reliability of the application;
  • diagnosing application errors and technical problems;
  • fulfilling contractual and legal obligations.

13. Legal Basis for Processing

Depending on the type of information and the relationship between the user, PHUP Gniezno and other involved organizations, personal data may be processed where necessary:

  • for the performance of a contract or in order to take steps related to a contract;
  • for compliance with legal obligations;
  • for legitimate interests, including conducting and documenting business activities, providing the application, maintaining its security and resolving technical problems;
  • on the basis of consent where consent is required by applicable law.

The specific legal basis applicable to employee, contractor and business data is determined by the relevant data controller.

Device permissions, such as access to location, camera or files, do not necessarily constitute consent under the GDPR and are used to control technical access to device functions.

14. Data Recipients

Personal data processed through the application may be accessible to:

  • PHUP Gniezno, as the organization operating the business processes supported by the application;
  • Daw-Systems, where necessary to develop, maintain, secure and support the application and its infrastructure;
  • Google and its service providers in connection with Firebase Cloud Messaging and Firebase Crashlytics;
  • other entities where access is required by law or necessary for the provision of the Service.

Personal data is not sold to third parties.

15. Data Retention

Personal data is retained only for as long as necessary for the purposes for which it is processed.

The retention period may depend on the type of information, including whether the information relates to:

  • a user account;
  • a contractor;
  • an order;
  • a sales representative's visit;
  • a business note or attachment;
  • legal, accounting or contractual documentation.

Business information is retained according to the policies and legal obligations applicable to the relevant data controller.

Technical information processed by third-party services may be subject to retention periods determined by those service providers.

16. International Data Processing

Some third-party service providers, including Google services used by Firebase, operate global infrastructure.

As a result, certain technical data may be processed outside the European Economic Area.

Where required, appropriate safeguards for international transfers of personal data are applied in accordance with applicable data protection law.

17. Security

Appropriate technical and organizational measures are used to protect personal data against unauthorized access, loss, alteration, disclosure or destruction.

Access to business information within the application is restricted according to user accounts and assigned permissions.

However, no method of electronic transmission or storage can guarantee absolute security.

18. User Rights

Where the General Data Protection Regulation (GDPR) applies, users may have the right to:

  • access their personal data;
  • rectify inaccurate or incomplete personal data;
  • request erasure of personal data;
  • request restriction of processing;
  • object to certain processing;
  • receive personal data in a portable format where applicable;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with the competent data protection supervisory authority.

The availability of individual rights depends on the legal basis and circumstances of the processing.

Requests concerning personal data should normally be directed to the organization acting as the data controller for the relevant information.

19. Children's Privacy

mB2B Mobilny Przedstawiciel is a professional business application intended for authorized users performing business or professional activities.

The application is not intended for children.

20. Changes to This Privacy Policy

This Privacy Policy may be updated when the functionality of the application, applicable law or the manner in which personal data is processed changes.

The current version of the Privacy Policy will be made available through the application or on the website where the Privacy Policy is published.

21. Contact

For questions concerning the application or this Privacy Policy, please contact:

Daw-Systems
E-mail: navi@daw-systems.pl

For requests concerning personal data controlled by PHUP Gniezno, users may also contact PHUP Gniezno using the contact details provided by that organization.